Privacy Policy

Ghawk Technologies ("Ghawk", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ghawktechnologies.com (the "Website"), including our presence at https://ghawktech.com, contact us, or engage with our services.

This Policy is drafted in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable Indian laws.

1. Information We Collect

We may collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and job title when you fill out contact forms, request a quote, or subscribe to our newsletter.
• Technical Data: IP address, browser type, device information, pages visited, and cookies/analytics data.
• Project-Related Data: Any information you voluntarily share during consultations or project discussions (e.g., business requirements, existing infrastructure details).
• Other: Any other information you choose to provide.

2. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide information about our services.
• To deliver custom software engineering, cloud solutions, AI integration, and related consulting services.
• To improve our website and user experience through analytics.
• To send occasional updates, newsletters, or service-related communications (you can opt out anytime).
• To comply with legal obligations and protect our rights.

3. Legal Basis for Processing (DPDPA)

We process your data only with your consent or when it is necessary for performance of a contract or pre-contractual steps, legitimate business interests (e.g., responding to inquiries, improving services), or compliance with legal requirements.

4. Sharing of Personal Data

We do not sell your personal data. We may share it with:

• Trusted service providers (e.g., hosting providers, email service providers, analytics tools) who are bound by confidentiality.
• Professional advisors or legal authorities when required by law.
• In case of business transfer (merger/acquisition) with appropriate safeguards.

We ensure appropriate data processing agreements are in place with third parties.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined or as required by law. When no longer needed, we securely delete or anonymize it.

7. Your Rights (DPDPA)

As a Data Principal, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent at any time (where processing is based on consent).
• Nominate another person to exercise your rights in case of death or incapacity.
• Lodge a complaint with the Data Protection Board of India.

To exercise these rights, please contact us at the details below.

8. Cookies and Tracking

We use essential cookies for website functionality and analytics cookies (e.g., Google Analytics) to understand visitor behavior. You can manage cookie preferences through your browser settings.

9. International Transfers

Your data is primarily processed in India. If transferred outside India, we ensure adequate safeguards as per DPDPA.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date.

11. Contact Us

For any questions or to exercise your rights, please reach out to us using the details below. You may also use our contact form on the Website.